Customer Service


  • Return Policy:
Each product is utilized as personal skincare.  In order to enforce and maintain the highest level of quality control I enforce a strict no returns policy
 
  • Shipping: 
Orders are shipped within 3-5 business days of payment via USPS
 
  • Pickup or Drop off: 
Pickup/Dropoff arrangements will need to be indicated during checkout in the (comments) section.  Pickup/Drop off days are Tuesday, Wednesday & Thursday, only between the hours of 5pm-8pm,  This option is available to patrons within the Angelina County area
For questions/concerns please email us at melaninsapothecary@gmail.com
All orders require 2-4 business days for order processing.  Including pickup/dropoff